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Responsible Gaming
Last updated: April 20, 2026
At Arcade Wheel, we believe gaming should be fun entertainment — never a financial burden. We are committed to promoting responsible gaming and providing tools to help players stay in control.
Our Commitment
- Players must be 18 years or older to register.
- We operate transparent mechanics with a verifiable Random Number Generator (RNG) for every spin.
- Every game result is logged with a unique Game ID that any player can request to review.
- We do not target vulnerable individuals with promotions.
- We provide self-exclusion and account closure upon request.
⚠️ Warning Signs to Watch For
Gaming is a problem if you:
- Spend more than you planned or can afford to lose.
- Borrow money or sell belongings to keep playing.
- Lie to family or friends about how much time or money you spend.
- Feel restless, irritable, or depressed when you cannot play.
- Chase losses by playing more in hopes of "winning back".
- Neglect work, family, or other responsibilities.
- Have tried and failed to cut back multiple times.
If any of these apply, please reach out to a support resource below. Help is free and confidential.
Self-Help Tips
- Set a budget. Decide before you play how much you are willing to lose, and never exceed it.
- Set a time limit. Use your phone's timer or screen-time controls.
- Never chase losses. The outcome of each spin is independent — there is no "due to win".
- Play for fun, not income. Treat any win as a bonus, not expected earnings.
- Take regular breaks. Step away, eat, hydrate, and come back only if you still want to.
- Never play while impaired (tired, intoxicated, or emotionally upset).
- Keep gaming social and visible. Avoid hiding your activity from loved ones.
Self-Exclusion
If you feel you need a break or to stop playing entirely, you can request:
- Temporary cool-off — account locked for 24 hours, 7 days, or 30 days.
- Permanent self-exclusion — account permanently closed; cannot be re-opened.
Contact customer support via the in-app chat to initiate self-exclusion. Your decision will be honored within 24 hours.
Support Resources
Gambling Therapy (International, 24/7)
Online chat & counseling in multiple languages
gamblingtherapy.org
National Center for Mental Health (Philippines)
Crisis hotline, 24/7 — free and confidential
Call 1553 (toll-free nationwide)
Protecting Minors
Arcade Wheel is strictly for adults 18+. Parents and guardians:
- Use parental control software on all devices your children can access.
- Do not share your account credentials or payment details with minors.
- Talk to your children about the risks of underage gambling.
- Recommended tools: iOS Screen Time, Google Family Link, Net Nanny.
Contact Us
If you have questions about responsible gaming or need to request self-exclusion, contact us through the in-app customer support chat. We respond within 24 hours.
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